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All orders are prepared within 24 business hours starting from the order confirmation date.
We ship on Mondays, Wednesday & Fridays.
This may vary during sales or promotions. If you think your order is delayed, you can contact our customer service team through info@fichubynesmar.com
Important note* : Remember that delivery times may be affected in times of high volume (such as Black Friday, Christmas.)
If you want to change the delivery address once your order has been placed, it is very important that you contact us immediately. Changing the address will suppose a cost depending on the country of destination.
As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order. In the event that you are not at the shipping address upon delivery, the courier company will contact you in order to reschedule a second delivery attempt at your convenience.
